In 2022 we raised our rates for the first time in 5 years. We tried to keep the rate change as minimal as possible, and in doing so we didn’t quite keep up with the demands of the current economy and staffing market. It is important to us to respect the investment our clients already make in their regularly scheduled dog walking so our base rate remains unchanged. However, in order to ensure the flexibility and availability we are known for, as well as keep your favorite dog walkers long-term, we are introducing new rates for night and weekend visits.
Our night and weekend visits ask more of our employees, and to fairly compensate for this, we are introducing a higher per-visit rate for visits done after 4 p.m. and on Saturdays and Sundays. In keeping with our philosophy of straightforward pricing, this rate will be a flat $25 per visit, and will not be subject to holiday fees.
Our new 2023 rates will be:
Monday-Friday, 7 a.m. - 4 p.m.: $20/visit (no change)
Monday-Friday, 4 p.m.-10 p.m.: $25/visit
Saturday-Sunday, 7 a.m. - 10 p.m.: $25/visit
Our usual $2 peak-time charge will still apply to M-F morning and afternoon visits scheduled for New Years Eve and Day, Spring Break, July 4th, Thanksgiving Thursday and Friday, and December 24-26.
We are no longer charging extra for additional animals for any of our visits, though we may request longer visits for households with a particularly high level of care needs due to multiple pets.
Cancel fees are unchanged for 2023: no last-minute booking fees or cancel fees >24 hours (non peak times). 50% same-day cancel fee, and 20% cancel fee for peak times (listed above) <7 days.
You can see a breakdown of the new rates in the chart below:
